About Gray Stone

Gray Stone is an innovative and dynamic law firm based in Ipswich, London.

We have been established since 1987.

Our highly experienced team of qualified lawyers would like to help you resolve your legal problem.

We divide our services into two groups at Gray Stone.

Personal legal services

Exceptional client service and a commitment to providing good value for money lies at the heart of our services tailored to meet the needs of private individuals and families. We endeavour through our pricing plans to make access to our legal services available to everyone, and are delighted to represent private individuals from across the local and wider community.

Business legal services

Our efficient and cost effective commercial lawyers offer comprehensive business services across a wide range of commercial organisations from large multinationals to smaller family owned businesses. We aim to be much more than legal advisors to our commercial clients, we are their trusted advisors, helping our clients to both protect and grow their businesses from start ups to eventual disposal.

Why is Gray Stone different to other law firms?

Our approach to our work is based on our core values which are;

• To give our clients the best possible service and a positive experience of working with us.
• To develop the skills and enthusiasm of our employees and partners, so that they can all fulfil their maximum potential.
• To be a part of, and contribute to, the character and spirit of the local community.

Lexcel Standard

Gray Stone has the Lexcel Quality Standard, provided by the Law Society. This means that

we are tested annually for performance in seven key areas:

• Client Care
• Case Management
• Information Management
• Risk Management
• Financial Management
• People Management
• Our strategy and business structure

We have found the Lexcel standard to be a brilliant tool in helping ensure our good performance in all areas, as well as aiding our steady growth. In a world where successive government policy changes mean that we are increasingly competing against unregulated competitors, including companies who are owned by non- solicitors (which sometimes even only exist on the Internet), this standard is a major reassurance to our clients.

Of course we will not be 100% right all the time, but where we do fall short, Lexcel helps us manage that too and ensures the least inconvenience to our clients in the process, and offer appropriate remedies.

Allied to this, we have the Conveyancing Quality Standard (CQS), also awarded by the Law Society annually